Privacy Policy

1. Introduction

Welcome to MLD Agrotech Private Limited ("we", "our", "us"). We are committed to protecting the privacy and security of the business information shared by our corporate clients, bulk buyers, growers, and visitors to our website, mldagrotech.com.

This Privacy Policy explains how we collect, use, share, and safeguard your company and personal details when you interact with our B2B trade desk, fill out inquiry forms, or place bulk orders for spices, potatoes, pulses, and grains.

2. Information We Collect

Since we operate strictly as a B2B agricultural export and wholesale provider, we primarily collect corporate information necessary to evaluate logistics, draft international trade contracts, and fulfill regulatory compliance. We collect:

• Contact Details: Full name, corporate email address, business telephone number, and mobile/WhatsApp number.
• Business Details: Company legal name, trade license numbers, GST/tax ID numbers, Import Export Code (IEC) if applicable, and physical billing/shipping addresses.
• Technical Data: IP address, browser type, device information, and interaction history on our website via cookies and analytics trackers (e.g., Google Analytics, Microsoft Clarity).
• Inquiry & Commercial Details: Product choices, desired volume, target ports of discharge (FOB/CIF details), and correspondence regarding price negotiations.

3. How We Use Your Information

We use the gathered information to streamline international trade processes and manage client partnerships:

• To prepare customized bulk commercial quotes and calculate freight estimates.
• To execute sales contracts, purchase orders (PO), letters of credit (LC), and perform banking/invoicing functions.
• To register customs declarations, phytosanitary inspection certificates, and APEDA/Spices Board compliance files.
• To facilitate ocean, air, or land freight booking with container lines and custom brokers.
• To maintain corporate relations, verify buyer credibility, and answer support inquiries.
• To optimize website performance and evaluate user interest in specific agricultural commodities.

4. Sharing Your Information

We do not sell, rent, or trade your corporate information with external marketing agencies. We only share information with verified third-party entities necessary to complete export operations:

• Logistics & Freight Partners: Shipping lines, airlines, road transport operators, and port customs brokers.
• Quality & Inspection Bodies: SGS, Bureau Veritas, or other NABL-approved laboratories assigned to inspect agricultural cargo before loading.
• Banking & Finance Partners: For processing international wire transfers, documentary collection, and bank guarantee operations.
• Government & Regulatory Authorities: Indian Customs, APEDA, Spices Board of India, FSSAI, and import country quarantine authorities to secure phytosanitary clearances.

5. Cookies and Analytics

We use cookies to analyze web traffic, measure page loading speeds, and understand which agricultural products (e.g., Erode turmeric, Lady Rosetta potatoes, phool makhana) draw the most traffic. Our tracking tags include:

• Google Analytics 4 (GA4) & Google Tag Manager (GTM) for visitor demographics and behaviour mapping.
• Microsoft Clarity for screen recording and layout usability diagnostics.
• Meta Pixel and LinkedIn Insight Tag for measuring social-network campaign responses.

You can configure your browser to block cookies, although some parts of the website may function sub-optimally.

6. Data Security

We utilize robust security protocols to protect your confidential commercial details. Communication on our site is secured with SSL/TLS encryption. Access to physical documents (contract copies, phytosanitary forms, bills of lading) is restricted to our authorized export coordinators and executive directors.

7. Data Retention

We store trade correspondence, quotation history, and client contracts for as long as required to satisfy Indian tax laws, export compliance rules, and audit audits. General contact details from website inquiries are periodically deleted if no commercial trade contracts are established.